> ## Documentation Index
> Fetch the complete documentation index at: https://docs.clarky.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Mobile App

> Install and use the Clarky Progressive Web App (PWA)

## Clarky Mobile App

Stay connected to your agent's conversations on the go with the Clarky Progressive Web App (PWA). The Clarky mobile app is not available in app stores—it's a PWA that you can install directly on your device.

## Features

<CardGroup cols={2}>
  <Card title="Real-Time Notifications" icon="bell">
    Get instant alerts for new conversations
  </Card>

  <Card title="Take Over Conversations" icon="hand">
    Jump into chats from your phone
  </Card>

  <Card title="View Analytics" icon="chart-line">
    Monitor performance anywhere
  </Card>

  <Card title="Manage CRM" icon="users">
    Access contacts and pipeline
  </Card>
</CardGroup>

## Install the PWA

The Clarky mobile app is a Progressive Web App (PWA) that you can install on iPhone, Android, iPad, Mac, and Windows. It's not available in app stores—you install it directly from your browser.

<Tabs>
  <Tab title="iPhone / iPad">
    Install on iOS:

    1. Open Safari and navigate to your Clarky workspace
    2. Tap the Share button (square with arrow)
    3. Scroll down and tap "Add to Home Screen"
    4. Tap "Add" to confirm
    5. The app icon will appear on your home screen
    6. Tap the icon to open the PWA
  </Tab>

  <Tab title="Android">
    Install on Android:

    1. Open Chrome and navigate to your Clarky workspace
    2. Tap the menu (three dots) in the top right
    3. Tap "Add to Home screen" or "Install app"
    4. Tap "Install" to confirm
    5. The app icon will appear on your home screen
    6. Tap the icon to open the PWA
  </Tab>

  <Tab title="Mac / Windows">
    Install on Desktop:

    1. Open Chrome, Edge, or Safari and navigate to your Clarky workspace
    2. Look for the install icon in the address bar (or menu)
    3. Click "Install" or "Add to Home Screen"
    4. The app will open in its own window
    5. You can pin it to your taskbar or dock for quick access
  </Tab>
</Tabs>

## Setting Up the App

<Steps>
  <Step title="Install the PWA">
    Follow the installation steps for your device (iPhone, Android, iPad, Mac, or Windows) above
  </Step>

  <Step title="Sign In">
    Use your Clarky account credentials
  </Step>

  <Step title="Enable Notifications">
    Allow push notifications for real-time alerts
  </Step>

  <Step title="Select Workspace">
    Choose which workspace to monitor
  </Step>
</Steps>

## Mobile Features

### Conversation Management

* View all conversations
* Respond to messages
* Take over from AI agent
* Add notes and tags

### Notifications

Configure mobile-specific notifications:

* New conversations
* Human takeover requests
* Mentions and escalations
* Daily summaries

### Quick Actions

Fast access to common tasks:

* View active conversations
* Check today's metrics
* Search contacts
* Access knowledge base

## Security

Your data is secure:

* End-to-end encryption
* Biometric login (Face ID / Touch ID / Fingerprint)
* Automatic session timeout
* Remote device management

## Troubleshooting

<AccordionGroup>
  <Accordion title="Not receiving notifications">
    1. Check app notification settings
    2. Verify notification preferences in Clarky dashboard
    3. Ensure "Do Not Disturb" is off
    4. Restart the app
  </Accordion>

  <Accordion title="Can't sign in">
    1. Verify your credentials
    2. Check internet connection
    3. Try resetting password
    4. Contact support if issues persist
  </Accordion>

  <Accordion title="App is slow or crashing">
    1. Clear browser cache and data
    2. Refresh the PWA (pull down on mobile or refresh on desktop)
    3. Restart device
    4. Reinstall the PWA if necessary
  </Accordion>
</AccordionGroup>

<Card title="Configure Notifications" icon="bell" href="/features/settings/notifications">
  Set up your notification preferences
</Card>