> ## Documentation Index
> Fetch the complete documentation index at: https://docs.clarky.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans & Billing

> Choose the plan that fits your business and manage your subscription

## Plan Tiers

Clarky offers five plan tiers, each unlocking additional features and higher limits.

<CardGroup cols={2}>
  <Card title="Free" icon="seedling">
    Get started with chat, booking, and the core agent
  </Card>

  <Card title="Startup" icon="rocket">
    Add the CRM, integrations, and sentiment analysis
  </Card>

  <Card title="Standard" icon="building">
    Unlock voice, text, email, human takeover, and pixel tracking
  </Card>

  <Card title="Pro" icon="trophy">
    Webhooks, multiple websites, and advanced control
  </Card>

  <Card title="Enterprise" icon="building-shield">
    White-label, custom solutions, dedicated support
  </Card>
</CardGroup>

## Feature Matrix

The table below shows which plan unlocks each feature. Each higher tier includes everything from the tiers below it.

| Feature                                                                     |    Free   |  Startup  |  Standard |    Pro    | Enterprise |
| --------------------------------------------------------------------------- | :-------: | :-------: | :-------: | :-------: | :--------: |
| **Chat channel**                                                            | <Check /> | <Check /> | <Check /> | <Check /> |  <Check /> |
| **Booking**                                                                 | <Check /> | <Check /> | <Check /> | <Check /> |  <Check /> |
| **CRM** (Contacts, Companies, Pipeline, Forms, Activity, Ask Clarky)        |     —     | <Check /> | <Check /> | <Check /> |  <Check /> |
| **Integrations** (Gmail, Outlook, Calendly, Cal.com, Google Calendar, etc.) |     —     | <Check /> | <Check /> | <Check /> |  <Check /> |
| **Sentiment Analysis**                                                      |     —     | <Check /> | <Check /> | <Check /> |  <Check /> |
| **Voice Calls**                                                             |     —     |     —     | <Check /> | <Check /> |  <Check /> |
| **Text / SMS**                                                              |     —     |     —     | <Check /> | <Check /> |  <Check /> |
| **Email**                                                                   |     —     |     —     | <Check /> | <Check /> |  <Check /> |
| **Sequences** (invite only)¹                                                |     —     |     —     | <Check /> | <Check /> |  <Check /> |
| **Human Agent Takeover**                                                    |     —     |     —     | <Check /> | <Check /> |  <Check /> |
| **Widget Customization**                                                    |     —     |     —     | <Check /> | <Check /> |  <Check /> |
| **Advanced Analytics**                                                      |     —     |     —     | <Check /> | <Check /> |  <Check /> |
| **Pixel Tracking / Traffic Analytics**                                      |     —     |     —     | <Check /> | <Check /> |  <Check /> |
| **API Access** (`/api/v1/*`)                                                |     —     |     —     | <Check /> | <Check /> |  <Check /> |
| **Webhooks**                                                                |     —     |     —     |     —     | <Check /> |  <Check /> |
| **Multiple Websites**                                                       |     —     |     —     |     —     | <Check /> |  <Check /> |
| **Remove Clarky Branding**                                                  |     —     |     —     |     —     |     —     |  <Check /> |

<Note>
  When a feature requires a higher plan, the relevant settings page shows an upgrade prompt with a link to plans.
</Note>

<Note>
  **¹ Sequences is currently invite only** while we finalize the rollout. If
  you'd like early access on a Standard, Pro, or Enterprise plan, contact
  [support@clarky.ai](mailto:support@clarky.ai).
</Note>

## Free Trial

Every new workspace starts with a free trial that includes all features. No credit card is required to start. You can upgrade to a paid plan at any time during or after the trial.

## Upgrading Your Plan

<Steps>
  <Step title="Open Settings > Plans">
    Navigate to **Settings > Plans & Billing** in your workspace.
  </Step>

  <Step title="Choose a plan">
    Compare plans and pick the one that matches your needs.
  </Step>

  <Step title="Enter payment info">
    Add a credit card. Subscriptions are managed by Stripe.
  </Step>

  <Step title="Confirm upgrade">
    Your new plan takes effect immediately and gated features unlock right away.
  </Step>
</Steps>

## Billing & Invoices

From **Settings > Plans & Billing** you can:

* View your current plan and renewal date
* Update your payment method
* Switch between monthly and annual billing
* Download past invoices as PDF
* Update billing email and tax info

## Usage Tracking

Some plans include conversation, message, and call limits. Your current usage and percentage-of-limit are shown on the Plans page so you know when to consider upgrading.

## Cancellation

You can cancel anytime from **Settings > Plans & Billing**. Your plan stays active until the end of the current billing period, after which the workspace returns to the Free tier (gated features become read-only).

<Note>
  Have questions about a custom Enterprise quote, volume pricing, or migration? Contact us at [support@clarky.ai](mailto:support@clarky.ai).
</Note>

<Card title="Back to Settings" icon="gear" href="/features/settings/overview">
  Return to Settings overview
</Card>