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Documentation Index

Fetch the complete documentation index at: https://docs.clarky.ai/llms.txt

Use this file to discover all available pages before exploring further.

The Public Booking Page

Every event type has a public booking page at /b/[event-slug]. Share this link in emails, on your website, on social — anywhere. Invitees don’t need an account to book. The booking page walks invitees through a clean three-step flow.

The Three Steps

1

Pick a Date

A monthly calendar shows available dates highlighted. Unavailable dates — based on your working hours, time off, and existing bookings — are grayed out.
2

Pick a Time

Once a date is picked, available time slots appear. Times display in the invitee’s detected timezone, but they can switch to a different one if needed.
3

Enter Details

The invitee enters their name and email (required), and optionally their phone number, notes, and answers to any custom questions you’ve configured.
After submitting, the invitee sees a confirmation screen with the meeting details and any custom confirmation message you’ve written.

What Happens After Booking

Behind the scenes, Clarky:

Creates the Booking

A booking record is created and linked to the invitee

Adds to Google Calendar

If the host has Google Calendar connected, the event is added automatically

Generates a Meet Link

For Google Meet event types, a unique Meet link is created via Google

Sends Confirmation Email

With meeting details, an ICS attachment, and reschedule/cancel links

The Confirmation Email

Every invitee gets a confirmation email immediately after booking. It includes:
  • Meeting details — date, time, duration, location
  • The Google Meet link (for Google Meet event types)
  • An ICS calendar file they can add to any calendar app
  • A reschedule link (if rescheduling is enabled)
  • A cancel link
The host also gets the meeting on their connected Google Calendar with the invitee added as an attendee.
For event types that require confirmation, the booking starts as pending. The invitee gets a confirmation email only after a workspace admin confirms it from the booking detail view.

Rescheduling

If you’ve enabled rescheduling on the event type, invitees can change their meeting time without contacting you.
1

Click Reschedule

The invitee opens the link in their confirmation email.
2

Pick a New Time

They see your current availability and pick a new date and time.
3

Confirmation Sent

The original booking is updated, your Google Calendar event is moved, and a new confirmation email is sent.
You can cap how many times a single booking can be rescheduled. Once the limit is hit, the link stops working and the invitee has to cancel and rebook instead.

Cancellation

Either side can cancel a booking:
  • The invitee clicks the cancel link in their confirmation email and optionally provides a reason
  • A workspace admin opens the booking from the admin calendar and clicks cancel
When a booking is cancelled:
  • The status changes to cancelled and the time slot opens back up
  • The Google Calendar event is deleted (Google notifies all attendees)
  • A cancellation email is sent to the invitee
  • The reason is recorded in the booking history

The Admin Calendar

Workspace admins can see, manage, and create bookings from Booking > Calendar.
Upcoming bookings in chronological order. Best for quickly scanning what’s coming up.
Filter the calendar by status (pending, confirmed, cancelled, completed, no-show), event type, or date range.

Managing a Booking

Click any booking to open the detail view, where admins can:
  • Confirm a pending booking (sends the confirmation email and creates the calendar event)
  • Reschedule to a different time
  • Cancel with an optional reason
  • Mark as completed after the meeting happens
  • Mark as no-show if the invitee didn’t show up
  • Add internal notes that are only visible to your team
Marking past bookings as completed or no-show keeps your calendar tidy and improves reporting on your sales pipeline.

Reminder Emails and Texts

If you’ve configured reminders on the event type, invitees automatically receive emails or SMS messages a set number of hours before their meeting. For example, a 24-hour and 1-hour reminder schedule sends:
  • An email or SMS one day before the meeting
  • A second one an hour before
Reminders only go out for confirmed bookings. Pending bookings won’t trigger reminders until they’re confirmed.

Next Steps

In-Chat Booking

Book meetings inside conversations

Event Types

Customize what invitees can book