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Privacy Controls

Configure how your agent handles customer data.

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Data Collection

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boolean
default:"true"
Allow agent to ask for and store email addresses
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boolean
default:"true"
Allow agent to ask for and store phone numbers
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boolean
default:"true"
Allow agent to ask for and store customer names

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Privacy Policy

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string
Link to your privacy policy
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boolean
default:"true"
Display privacy notice in chat widget

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Data Retention

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select
How long to keep conversation data:
  • 30 days
  • 90 days
  • 1 year
  • Forever

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GDPR Compliance

Enable GDPR features:
  • Cookie consent banner
  • Right to be forgotten
  • Data export requests
  • Opt-out options
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boolean
Require users to accept terms before chatting
Consult with legal counsel to ensure compliance with applicable privacy laws in your jurisdiction.

Back to Settings

Return to Settings overview