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Phone Greeting

Set what your agent says when answering calls.
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greeting
text
required
The message callers hear firstExample: “Thank you for calling Acme Services. I’m here to help. What can I assist you with today?”
Keep greetings brief (10-15 seconds) and natural. Write how you’d speak, not how you’d write.

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Voice Selection

Choose the voice for your agent:
  • Professional voices: Formal, clear
  • Friendly voices: Warm, approachable
  • Energetic voices: Upbeat, enthusiastic
  • Calm voices: Soothing, measured

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Available Voices

Preview and select from multiple high-quality AI voices in different languages and styles.
1

Go to Settings > Voices

Access voice configuration
2

Preview Voices

Click play to hear each voice
3

Select Voice

Choose the voice that represents your brand
4

Test

Call your number to hear it in action

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Phone Numbers

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Your Phone Number

View and manage your dedicated phone number:
  • Voice Calls: Automatically enabled
  • SMS/Text: Enabled by default
  • Number Porting: Contact support to port existing number

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Additional Numbers

Need more numbers?
  • Multiple numbers for different locations
  • Vanity numbers
  • Toll-free numbers (800, 888, etc.)
  • International numbers

Set Up Voice Channel

Learn more about voice configuration