Notification Types
Choose what notifications you want to receive.Email Notifications
boolean
New conversation started
boolean
Agent requests human help
boolean
Negative sentiment detected
boolean
Daily performance summary
Push Notifications
Mobile and browser push notifications:boolean
When users are actively chatting
boolean
When conversations need attention
boolean
When you’re mentioned by team members
boolean
AI prep briefs before meetings, for event types with Meeting Briefs turned on
Team Chat also respects your per-channel notification level (all messages, mentions only, or muted). If you’re DMed or @mentioned and have no push device set up, Clarky emails you instead, at most once per channel every 30 minutes.
Notification Channels
Configure how you receive notifications:- Email: Sent to your account email
- Mobile App: Push notifications on your phone
- Browser: Desktop browser notifications
- SMS: Text message alerts (premium)
Get Mobile App
Download the Clarky mobile app