Notification Types
Choose what notifications you want to receive.Email Notifications
boolean
New conversation started
boolean
Agent requests human help
boolean
Negative sentiment detected
boolean
Daily performance summary
Push Notifications
Mobile and browser push notifications:boolean
When users are actively chatting
boolean
When conversations need attention
boolean
When you’re mentioned by team members
Notification Channels
Configure how you receive notifications:- Email: Sent to your account email
- Mobile App: Push notifications on your phone
- Browser: Desktop browser notifications
- SMS: Text message alerts (premium)
Get Mobile App
Download the Clarky mobile app