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Clarky Mobile App

Stay connected to your agent’s conversations on the go with the Clarky Progressive Web App (PWA). The Clarky mobile app is not available in app stores—it’s a PWA that you can install directly on your device.

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Features

Real-Time Notifications

Get instant alerts for new conversations

Take Over Conversations

Jump into chats from your phone

View Analytics

Monitor performance anywhere

Manage CRM

Access contacts and pipeline

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Install the PWA

The Clarky mobile app is a Progressive Web App (PWA) that you can install on iPhone, Android, iPad, Mac, and Windows. It’s not available in app stores—you install it directly from your browser.
  • iPhone / iPad
  • Android
  • Mac / Windows
Install on iOS:
  1. Open Safari and navigate to your Clarky workspace
  2. Tap the Share button (square with arrow)
  3. Scroll down and tap “Add to Home Screen”
  4. Tap “Add” to confirm
  5. The app icon will appear on your home screen
  6. Tap the icon to open the PWA

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Setting Up the App

1

Install the PWA

Follow the installation steps for your device (iPhone, Android, iPad, Mac, or Windows) above
2

Sign In

Use your Clarky account credentials
3

Enable Notifications

Allow push notifications for real-time alerts
4

Select Workspace

Choose which workspace to monitor

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Mobile Features

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Conversation Management

  • View all conversations
  • Respond to messages
  • Take over from AI agent
  • Add notes and tags

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Notifications

Configure mobile-specific notifications:
  • New conversations
  • Human takeover requests
  • Mentions and escalations
  • Daily summaries

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Quick Actions

Fast access to common tasks:
  • View active conversations
  • Check today’s metrics
  • Search contacts
  • Access knowledge base

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Security

Your data is secure:
  • End-to-end encryption
  • Biometric login (Face ID / Touch ID / Fingerprint)
  • Automatic session timeout
  • Remote device management

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Troubleshooting

  1. Check app notification settings
  2. Verify notification preferences in Clarky dashboard
  3. Ensure “Do Not Disturb” is off
  4. Restart the app
  1. Verify your credentials
  2. Check internet connection
  3. Try resetting password
  4. Contact support if issues persist
  1. Clear browser cache and data
  2. Refresh the PWA (pull down on mobile or refresh on desktop)
  3. Restart device
  4. Reinstall the PWA if necessary

Configure Notifications

Set up your notification preferences