What are Forms?
Forms let you collect leads, gather feedback, and capture survey responses directly into your Clarky CRM. Every submission becomes a contact (or updates an existing one) and can automatically land on a pipeline stage with default tags applied. Clarky offers two distinct form styles, so you can pick the experience that fits your audience and use case.Plan availability: Startup or higher. See Plans & Billing.
Traditional Forms
Standard multi-field forms with all questions visible at once
Survey Forms
Typeform-style, one-question-at-a-time experience with keyboard shortcuts
Embedding
Embed forms on your site and pre-fill values via query params
Submissions
View, export, and manage submitted responses
The Two Form Styles
- Traditional
- Survey
A familiar, single-page form with all fields visible at the same time. Best for:
- Contact forms and lead capture
- Job applications
- Anything where users want to scan all the fields before answering
- Forms embedded inside an existing page layout
What Happens on Submission
1
Validation
Required fields, email formats, and phone numbers (10+ digits) are validated.
2
Contact Created or Updated
Clarky dedupes by email and phone. New contacts are created automatically; existing ones are updated.
3
Pipeline Card Added
If the form has a default pipeline stage, the contact lands there with any default deal value and tags applied.
4
Submission Recorded
The full submission is saved to the form’s submissions table for review and export.
5
Notification Sent
Team members receive an email summary with all submitted answers.
6
Success or Redirect
The submitter sees your custom success message, or is redirected to a URL you configure.
Form Defaults
Each form can be configured with defaults that apply to every new contact it creates:Pipeline Stage
Pipeline Stage
Choose the stage where new contacts will land. Useful for routing form leads directly into a “New Lead” or “Inbound” stage.
Default Deal Value
Default Deal Value
Pre-populate a deal value on the pipeline card. Helpful when a specific form (like a “Request a Quote” page) corresponds to a known average deal size.
Success Message or Redirect
Success Message or Redirect
Show a custom thank-you message or send users to any URL after they submit.
Getting Started
1
Open Forms
Navigate to CRM > Forms in your workspace.
2
Create a Form
Click New Form and pick a name and description.
3
Choose a Style
Switch between Traditional and Survey at the top of the editor.
4
Build Your Fields or Questions
Add standard fields, custom fields, or survey questions.
5
Configure Defaults
Set a pipeline stage, default tags, and your success message.
6
Embed or Share
Copy the embed code or share the public form URL.
Next Steps
Build a Traditional Form
Standard fields and custom field types
Build a Survey
Question types, shortcuts, and auto-advance
Embed on Your Site
Iframe code and pre-fill via URL
Review Submissions
Export to JSON or CSV

